Operations automation for a $25M fencing contractor across 150 employees
Ongoing retainer engagement managing 100+ workflows across a 150-person field operation, including bid management, scheduling, dispatch, and reporting.
The challenge
Complete Fence runs a $25M operation across multiple states with 150 employees. The team had a working operational stack on Monday.com but workflows lived in tribal knowledge. New hires took weeks to ramp. Routine errors compounded.
The solution
We took on the ongoing automation management as a retainer engagement. 100+ workflows are now documented, monitored, and evolving as the business changes. New requests get scoped against the existing system rather than added as one-off Zaps.
Audit and document existing workflow estate
Build monitoring layer across all critical workflows
Establish change management process for new requests
Weekly health reports and roadmap maintenance
What we shipped on.
The outcome
The system holds. New automation requests get evaluated, scoped, and shipped through a process. Workflow estate has grown by 40% during the retainer with zero increase in incidents.
Multiple issues we needed resolved in a very complicated workspace. Matthew was very communicative and detail oriented. Would definitely recommend.
More work like this.
Real-time lead time automation for an $8M HVAC distributor
5,500+ SKUs updated automatically
Field servicesUnified operations dashboard for a $1.5M field service operator
3 disconnected tools unified
ManufacturingQuote generation automation for a $10M supplement manufacturer
80% faster quote generation
Book a discovery call.
Paid discovery from $500. Output is a written audit, ranked bottleneck list, and recommended scope. If we are not the right fit, we say so on the call.